No Returns or Exchanges:
For returns or exchanges related to physical plushies, please contact us at info@shahearts.com. Requests will be assessed individually and are not guaranteed.
Damaged or Defective Products:
If you receive a damaged or defective product, contact us immediately. We will resolve the issue promptly.
Order Cancellations:
Orders cannot be canceled once processed. Please review your order carefully before purchasing.
Refunds:
Refunds are issued only for physical plushies that are damaged or defective and cannot be replaced. Refunds will be processed within 7-10 days.
Contact Us:
For any questions, contact us at info@shahearts.com. By purchasing from us, you agree to these terms. Thank you for your understanding.